Five-day professional development program. Approximately 25-30 training hours. Final arrangements are confirmed in writing.
Course Overview
Plan staffing, supervision and development around security service needs and employee wellbeing.
This five-day professional development program focuses on service demand and role expectations, staff allocation and shift planning, supervision coaching and competency review. Participants connect the learning with their organizational responsibilities and develop a security team staffing and supervision plan.
The program uses fictional or anonymized cases and management-level exercises. It can be adapted for an organization or a mixed professional group.
Learning Outcomes
Explain the responsibilities and evidence needed for service demand and role expectations.
Evaluate management arrangements for staff allocation and shift planning.
Develop a practical working approach to supervision coaching and competency review.
Recommend review and follow-up arrangements for wellbeing handovers and performance monitoring.
Prepare and present a security team staffing and supervision plan supported by clear assumptions, priorities and accountable actions.
Who Should Attend
Corporate and facility security managers, asset protection teams, property managers, security supervisors and relevant HR, IT or procurement partners.
Relevant organizational or supervisory experience is recommended. Participant responsibilities, prior knowledge and learning objectives are reviewed before confirming the agenda.
Training Methodology
Instructor-led discussion, anonymized case analysis, guided drafting, group exercises, peer review and a final applied presentation.
Learning assessment combines a baseline discussion, review of practical outputs and an end-of-program action plan. The final assessment and completion requirements are agreed in the proposal.
Course Tools and Templates
Service demand and role expectations worksheet — indicative workshop output.
Staff allocation and shift planning worksheet — indicative workshop output.
Supervision coaching and competency review worksheet — indicative workshop output.
Wellbeing handovers and performance monitoring worksheet — indicative workshop output.
Security team staffing and supervision plan — indicative workshop output.
Delivery Requirements
Available by arrangement as classroom, live online or in-house training. Standard duration: five training days, approximately 25-30 hours. Online timing and time zone are agreed with the organization.
A laptop and standard document-editing software are recommended for drafting exercises. Cases can be completed with fictional information; confidential operational documents are not required.
This is an independent professional development program. No ICAO, IATA, ASIS or regulatory accreditation, official certification or authorization is claimed. Any regulated role-specific training must be arranged with appropriately approved providers.
Course Customization
The agenda can emphasize service demand and role expectations or wellbeing handovers and performance monitoring according to the participant roles and organizational priorities.
Dates, destination, trainer profile, fees, training language, included services and certificate wording are confirmed in a written proposal. No scheduled session or fixed price is implied by this page.
Proposed Five-Day Course Outline
Day 1 – Service demand and role expectations
Establish the scope of service demand and role expectations. Map responsibilities and evidence needs, and compare the current position with the desired management outcome.
Practical output: Service demand and role expectations worksheet
Day 2 – Staff allocation and shift planning
Examine staff allocation and shift planning through an anonymized organizational case. Identify gaps, document assumptions and compare feasible management options.
Practical output: Staff allocation and shift planning worksheet
Day 3 – Supervision coaching and competency review
Apply supervision coaching and competency review in a facilitated group exercise. Develop a draft working document and use peer review to test clarity, ownership and practicality.
Practical output: Supervision coaching and competency review worksheet
Day 4 – Wellbeing handovers and performance monitoring
Review wellbeing handovers and performance monitoring. Define follow-up responsibilities, useful measures and escalation arrangements, and test how the recommendations would work during a service change.
Practical output: Wellbeing handovers and performance monitoring worksheet
Day 5 – Security workforce planning clinic
Complete the security workforce planning clinic. Integrate the preceding exercises into a security team staffing and supervision plan, present the recommendations and agree a 30-60-90 day action plan.
Practical output: Security team staffing and supervision plan
