Public-Sector Program Delivery and Coordination

Coordinate multi-stakeholder programs around public service outcomes.
Public-Sector Program Delivery and Coordination - Designed Course Cover
  • Description

Five-day professional program. Approximately 25-30 training hours. Final agenda, language and delivery arrangements are confirmed in the proposal.

Course Overview

Coordinate multi-stakeholder programs around public service outcomes.

This proposed five-day program develops a structured approach through case analysis, facilitated discussion and practical working documents. Participants adapt the learning to their organizational context and produce a final public-sector program delivery plan.

Learning Outcomes

Assess program outcomes and institutional context.

Evaluate workstreams, dependencies and delivery responsibilities.

Apply a structured approach to stakeholder coordination and governance reviews.

Develop recommendations for progress reporting and delivery interventions.

Prepare and present a public-sector program delivery plan.

Who Should Attend

Project managers, program coordinators, PMO professionals and project sponsors.

Relevant professional experience is recommended. Participant responsibilities and prerequisite knowledge are reviewed during scoping.

Training Methodology

Facilitated discussion, worked examples, anonymized case analysis, practical workshops, peer feedback and an applied final assignment.

Learning assessment may include a baseline discussion, review of working documents and a final presentation. Completion requirements are confirmed in the proposal.

Course Tools and Templates

Program outcomes and institutional context working brief – proposed exercise document.

Workstreams, dependencies and delivery responsibilities working brief – proposed exercise document.

Stakeholder coordination and governance reviews working brief – proposed exercise document.

Progress reporting and delivery interventions working brief – proposed exercise document.

Public-sector program delivery plan – proposed exercise document.

Delivery Requirements

Classroom, live online and in-house formats can be arranged by agreement. Venue, platform, language, timetable, trainer and materials are confirmed in writing.

A laptop may be needed for planning and analytical exercises. Required software, access and prerequisite skills are agreed before delivery.

Course Customization

The proposed five-day agenda can be adapted to the participant group, sector and organizational objectives. Dates, fees, delivery suitability and final activities are confirmed in the written proposal.

Course Outline

Proposed sequence, subject to the agreed training proposal.

Day 1 – Program outcomes and institutional context

Define the context, assess current practices and identify the key decisions relating to program outcomes and institutional context.

Practical output: Program outcomes and institutional context working brief

Day 2 – Workstreams, dependencies and delivery responsibilities

Interpret sample information, compare suitable approaches and document assumptions for workstreams, dependencies and delivery responsibilities.

Practical output: Workstreams, dependencies and delivery responsibilities working brief

Day 3 – Stakeholder coordination and governance reviews

Apply structured tools to an anonymized case and develop recommendations for stakeholder coordination and governance reviews.

Practical output: Stakeholder coordination and governance reviews working brief

Day 4 – Progress reporting and delivery interventions

Review responsibilities, risks and follow-up measures through a practical exercise on progress reporting and delivery interventions.

Practical output: Progress reporting and delivery interventions working brief

Day 5 – Public program delivery simulation

Integrate the course learning into a practical assignment on public program delivery simulation; present recommendations and an implementation roadmap.

Practical output: Public-sector program delivery plan

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