Five-day professional program. Approximately 25-30 training hours. Final agenda, language and delivery arrangements are confirmed in the proposal.

Course Overview

Define project quality expectations and evidence for acceptance.

This proposed five-day program develops a structured approach through case analysis, facilitated discussion and practical working documents. Participants adapt the learning to their organizational context and produce a final project quality and acceptance plan.

Learning Outcomes

Assess quality requirements and stakeholder expectations.

Evaluate quality planning and responsibility allocation.

Apply a structured approach to reviews, inspections and documentation planning.

Develop recommendations for acceptance criteria and nonconformity follow-up.

Prepare and present a project quality and acceptance plan.

Who Should Attend

Project managers, program coordinators, PMO professionals and project sponsors.

Relevant professional experience is recommended. Participant responsibilities and prerequisite knowledge are reviewed during scoping.

Training Methodology

Facilitated discussion, worked examples, anonymized case analysis, practical workshops, peer feedback and an applied final assignment.

Learning assessment may include a baseline discussion, review of working documents and a final presentation. Completion requirements are confirmed in the proposal.

Course Tools and Templates

Quality requirements and stakeholder expectations working brief – proposed exercise document.

Quality planning and responsibility allocation working brief – proposed exercise document.

Reviews, inspections and documentation planning working brief – proposed exercise document.

Acceptance criteria and nonconformity follow-up working brief – proposed exercise document.

Project quality and acceptance plan – proposed exercise document.

Delivery Requirements

Classroom, live online and in-house formats can be arranged by agreement. Venue, platform, language, timetable, trainer and materials are confirmed in writing.

A laptop may be needed for planning and analytical exercises. Required software, access and prerequisite skills are agreed before delivery.

Course Customization

The proposed five-day agenda can be adapted to the participant group, sector and organizational objectives. Dates, fees, delivery suitability and final activities are confirmed in the written proposal.

Course Outline

Proposed sequence, subject to the agreed training proposal.

Day 1 – Quality requirements and stakeholder expectations

Define the context, assess current practices and identify the key decisions relating to quality requirements and stakeholder expectations.

Practical output: Quality requirements and stakeholder expectations working brief

Day 2 – Quality planning and responsibility allocation

Interpret sample information, compare suitable approaches and document assumptions for quality planning and responsibility allocation.

Practical output: Quality planning and responsibility allocation working brief

Day 3 – Reviews, inspections and documentation planning

Apply structured tools to an anonymized case and develop recommendations for reviews, inspections and documentation planning.

Practical output: Reviews, inspections and documentation planning working brief

Day 4 – Acceptance criteria and nonconformity follow-up

Review responsibilities, risks and follow-up measures through a practical exercise on acceptance criteria and nonconformity follow-up.

Practical output: Acceptance criteria and nonconformity follow-up working brief

Day 5 – Project quality planning case

Integrate the course learning into a practical assignment on project quality planning case; present recommendations and an implementation roadmap.

Practical output: Project quality and acceptance plan