Operational Readiness Reviews

Assess whether people, processes and support arrangements are ready for a new operation.
Operational Readiness Reviews - Designed Course Cover
  • Description

Proposed five-day professional program. Approximately 25-30 training hours. Final arrangements are confirmed in the written proposal.

Course Overview

Assess whether people, processes and support arrangements are ready for a new operation.

This proposed five-day program combines practical case analysis, guided exercises and peer discussion. Participants adapt the course concepts to organizational circumstances and prepare a operational readiness review pack.

Learning Outcomes

Assess readiness scope and acceptance evidence.

Evaluate people process and equipment dependencies.

Apply a structured approach to review criteria and issue prioritization.

Develop practical recommendations for go-live decision support and stabilization.

Prepare and present a operational readiness review pack.

Who Should Attend

Quality practitioners, process owners, operations managers and continuous improvement teams.

Relevant work experience is recommended. The participant profile, prerequisite knowledge and case complexity are reviewed during planning.

Training Methodology

Facilitated discussion, worked examples, anonymized case analysis, practical exercises, peer review and an applied final assignment.

Learning assessment may include a baseline discussion, review of exercise outputs and a final presentation. Attendance and completion requirements are confirmed in the proposal.

Course Tools and Templates

Readiness scope and acceptance evidence worksheet – proposed exercise document.

People process and equipment dependencies worksheet – proposed exercise document.

Review criteria and issue prioritization worksheet – proposed exercise document.

Go-live decision support and stabilization worksheet – proposed exercise document.

Operational readiness review pack – proposed exercise document.

Delivery Requirements

Classroom, live online and in-house delivery can be arranged by agreement. The trainer, language, venue or platform, timetable and required materials are confirmed in writing.

A laptop may be needed for analytical or planning activities. Software availability, licenses and access requirements are agreed before delivery.

Course Customization

The indicative five-day sequence can be adapted to participant experience, industry context and agreed learning objectives. Final dates, fees, agenda, certificate details and delivery arrangements are confirmed in the written proposal.

Proposed Five-Day Course Outline

Day 1 – Readiness scope and acceptance evidence

Define the business context, assess current practices and clarify the decisions relating to readiness scope and acceptance evidence.

Practical output: Readiness scope and acceptance evidence worksheet

Day 2 – People process and equipment dependencies

Interpret representative information and compare practical approaches to people process and equipment dependencies.

Practical output: People process and equipment dependencies worksheet

Day 3 – Review criteria and issue prioritization

Use the course tools in a realistic case focused on review criteria and issue prioritization, documenting assumptions and recommendations.

Practical output: Review criteria and issue prioritization worksheet

Day 4 – Go-live decision support and stabilization

Review responsibilities, risks and follow-up measures through a practical exercise on go-live decision support and stabilization.

Practical output: Go-live decision support and stabilization worksheet

Day 5 – Readiness review simulation

Integrate the learning through readiness review simulation, present the final assignment and propose workplace actions.

Practical output: Operational readiness review pack

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