Five-day professional program. Approximately 25-30 training hours. Final agenda, language and delivery arrangements are confirmed in the proposal.

Course Overview

Coordinate evidence-based learning from operational events.

This proposed five-day program develops a structured approach through case analysis, facilitated discussion and practical working documents. Participants adapt the learning to their organizational context and produce a final incident learning and action follow-up pack.

Learning Outcomes

Assess incident learning purpose and review scope.

Evaluate evidence preservation and information gathering.

Apply a structured approach to causal analysis and organizational factors.

Develop recommendations for recommendations, ownership and effectiveness reviews.

Prepare and present a incident learning and action follow-up pack.

Who Should Attend

Energy sector managers, asset coordinators, maintenance planners and operational support professionals.

Relevant professional experience is recommended. Participant responsibilities and prerequisite knowledge are reviewed during scoping.

Training Methodology

Facilitated discussion, worked examples, anonymized case analysis, practical workshops, peer feedback and an applied final assignment.

Learning assessment may include a baseline discussion, review of working documents and a final presentation. Completion requirements are confirmed in the proposal.

Course Tools and Templates

Incident learning purpose and review scope working brief – proposed exercise document.

Evidence preservation and information gathering working brief – proposed exercise document.

Causal analysis and organizational factors working brief – proposed exercise document.

Recommendations, ownership and effectiveness reviews working brief – proposed exercise document.

Incident learning and action follow-up pack – proposed exercise document.

Delivery Requirements

Classroom, live online and in-house formats can be arranged by agreement. Venue, platform, language, timetable, trainer and materials are confirmed in writing.

A laptop may be needed for planning and analytical exercises. Required software, access and prerequisite skills are agreed before delivery.

Technical content uses discussion, planning and case-based exercises. Site work, operational authorization and equipment-specific procedures are outside the standard classroom scope.

Course Customization

The proposed five-day agenda can be adapted to the participant group, sector and organizational objectives. Dates, fees, delivery suitability and final activities are confirmed in the written proposal.

Course Outline

Proposed sequence, subject to the agreed training proposal.

Day 1 – Incident learning purpose and review scope

Define the context, assess current practices and identify the key decisions relating to incident learning purpose and review scope.

Practical output: Incident learning purpose and review scope working brief

Day 2 – Evidence preservation and information gathering

Interpret sample information, compare suitable approaches and document assumptions for evidence preservation and information gathering.

Practical output: Evidence preservation and information gathering working brief

Day 3 – Causal analysis and organizational factors

Apply structured tools to an anonymized case and develop recommendations for causal analysis and organizational factors.

Practical output: Causal analysis and organizational factors working brief

Day 4 – Recommendations, ownership and effectiveness reviews

Review responsibilities, risks and follow-up measures through a practical exercise on recommendations, ownership and effectiveness reviews.

Practical output: Recommendations, ownership and effectiveness reviews working brief

Day 5 – Incident learning case workshop

Integrate the course learning into a practical assignment on incident learning case workshop; present recommendations and an implementation roadmap.

Practical output: Incident learning and action follow-up pack