Five-day professional program. Approximately 25-30 training hours. Final agenda, language and delivery arrangements are confirmed in the proposal.

Course Overview

Coordinate contractor expectations and performance reviews in energy operations.

This proposed five-day program develops a structured approach through case analysis, facilitated discussion and practical working documents. Participants adapt the learning to their organizational context and produce a final contractor performance review framework.

Learning Outcomes

Assess contractor scope and performance expectations.

Evaluate mobilization, interfaces and communication.

Apply a structured approach to delivery evidence and performance scorecards.

Develop recommendations for issues, escalation and improvement planning.

Prepare and present a contractor performance review framework.

Who Should Attend

Energy sector managers, asset coordinators, maintenance planners and operational support professionals.

Relevant professional experience is recommended. Participant responsibilities and prerequisite knowledge are reviewed during scoping.

Training Methodology

Facilitated discussion, worked examples, anonymized case analysis, practical workshops, peer feedback and an applied final assignment.

Learning assessment may include a baseline discussion, review of working documents and a final presentation. Completion requirements are confirmed in the proposal.

Course Tools and Templates

Contractor scope and performance expectations working brief – proposed exercise document.

Mobilization, interfaces and communication working brief – proposed exercise document.

Delivery evidence and performance scorecards working brief – proposed exercise document.

Issues, escalation and improvement planning working brief – proposed exercise document.

Contractor performance review framework – proposed exercise document.

Delivery Requirements

Classroom, live online and in-house formats can be arranged by agreement. Venue, platform, language, timetable, trainer and materials are confirmed in writing.

A laptop may be needed for planning and analytical exercises. Required software, access and prerequisite skills are agreed before delivery.

Technical content uses discussion, planning and case-based exercises. Site work, operational authorization and equipment-specific procedures are outside the standard classroom scope.

Course Customization

The proposed five-day agenda can be adapted to the participant group, sector and organizational objectives. Dates, fees, delivery suitability and final activities are confirmed in the written proposal.

Course Outline

Proposed sequence, subject to the agreed training proposal.

Day 1 – Contractor scope and performance expectations

Define the context, assess current practices and identify the key decisions relating to contractor scope and performance expectations.

Practical output: Contractor scope and performance expectations working brief

Day 2 – Mobilization, interfaces and communication

Interpret sample information, compare suitable approaches and document assumptions for mobilization, interfaces and communication.

Practical output: Mobilization, interfaces and communication working brief

Day 3 – Delivery evidence and performance scorecards

Apply structured tools to an anonymized case and develop recommendations for delivery evidence and performance scorecards.

Practical output: Delivery evidence and performance scorecards working brief

Day 4 – Issues, escalation and improvement planning

Review responsibilities, risks and follow-up measures through a practical exercise on issues, escalation and improvement planning.

Practical output: Issues, escalation and improvement planning working brief

Day 5 – Contractor management case simulation

Integrate the course learning into a practical assignment on contractor management case simulation; present recommendations and an implementation roadmap.

Practical output: Contractor performance review framework