Proposed five-day professional program. Approximately 25-30 training hours. Final arrangements are confirmed in the written proposal.
Course Overview
Connect executive priorities with team execution through effective middle management.
This proposed five-day program combines practical case analysis, guided exercises and peer discussion. Participants adapt the course concepts to organizational circumstances and prepare a department alignment charter.
Learning Outcomes
Assess the middle manager role and organizational context.
Evaluate translating strategy into department commitments.
Apply a structured approach to managing competing stakeholder expectations.
Develop practical recommendations for cross-level coordination and performance dialogue.
Prepare and present a department alignment charter.
Who Should Attend
Managers, department heads, strategy professionals and organizational leaders.
Relevant work experience is recommended. The participant profile, prerequisite knowledge and case complexity are reviewed during planning.
Training Methodology
Facilitated discussion, worked examples, anonymized case analysis, practical exercises, peer review and an applied final assignment.
Learning assessment may include a baseline discussion, review of exercise outputs and a final presentation. Attendance and completion requirements are confirmed in the proposal.
Course Tools and Templates
The middle manager role and organizational context worksheet – proposed exercise document.
Translating strategy into department commitments worksheet – proposed exercise document.
Managing competing stakeholder expectations worksheet – proposed exercise document.
Cross-level coordination and performance dialogue worksheet – proposed exercise document.
Department alignment charter – proposed exercise document.
Delivery Requirements
Classroom, live online and in-house delivery can be arranged by agreement. The trainer, language, venue or platform, timetable and required materials are confirmed in writing.
A laptop may be needed for analytical or planning activities. Software availability, licenses and access requirements are agreed before delivery.
Course Customization
The indicative five-day sequence can be adapted to participant experience, industry context and agreed learning objectives. Final dates, fees, agenda, certificate details and delivery arrangements are confirmed in the written proposal.
Proposed Five-Day Course Outline
Day 1 – The middle manager role and organizational context
Define the business context, assess current practices and clarify the decisions relating to the middle manager role and organizational context.
Practical output: The middle manager role and organizational context worksheet
Day 2 – Translating strategy into department commitments
Interpret representative information and compare practical approaches to translating strategy into department commitments.
Practical output: Translating strategy into department commitments worksheet
Day 3 – Managing competing stakeholder expectations
Use the course tools in a realistic case focused on managing competing stakeholder expectations, documenting assumptions and recommendations.
Practical output: Managing competing stakeholder expectations worksheet
Day 4 – Cross-level coordination and performance dialogue
Review responsibilities, risks and follow-up measures through a practical exercise on cross-level coordination and performance dialogue.
Practical output: Cross-level coordination and performance dialogue worksheet
Day 5 – Department alignment workshop
Integrate the learning through department alignment workshop, present the final assignment and propose workplace actions.
Practical output: Department alignment charter
