Proposed five-day professional program. Approximately 25-30 training hours. Final arrangements are confirmed in the written proposal.
Course Overview
Clarify authority and collaboration when teams report across functions and regions.
This proposed five-day program combines practical case analysis, guided exercises and peer discussion. Participants adapt the course concepts to organizational circumstances and prepare a matrix operating agreement.
Learning Outcomes
Assess matrix structures and competing accountabilities.
Evaluate decision rights and role agreements.
Apply a structured approach to resource negotiation and shared priorities.
Develop practical recommendations for influence and conflict across reporting lines.
Prepare and present a matrix operating agreement.
Who Should Attend
Managers, department heads, strategy professionals and organizational leaders.
Relevant work experience is recommended. The participant profile, prerequisite knowledge and case complexity are reviewed during planning.
Training Methodology
Facilitated discussion, worked examples, anonymized case analysis, practical exercises, peer review and an applied final assignment.
Learning assessment may include a baseline discussion, review of exercise outputs and a final presentation. Attendance and completion requirements are confirmed in the proposal.
Course Tools and Templates
Matrix structures and competing accountabilities worksheet – proposed exercise document.
Decision rights and role agreements worksheet – proposed exercise document.
Resource negotiation and shared priorities worksheet – proposed exercise document.
Influence and conflict across reporting lines worksheet – proposed exercise document.
Matrix operating agreement – proposed exercise document.
Delivery Requirements
Classroom, live online and in-house delivery can be arranged by agreement. The trainer, language, venue or platform, timetable and required materials are confirmed in writing.
A laptop may be needed for analytical or planning activities. Software availability, licenses and access requirements are agreed before delivery.
Course Customization
The indicative five-day sequence can be adapted to participant experience, industry context and agreed learning objectives. Final dates, fees, agenda, certificate details and delivery arrangements are confirmed in the written proposal.
Proposed Five-Day Course Outline
Day 1 – Matrix structures and competing accountabilities
Define the business context, assess current practices and clarify the decisions relating to matrix structures and competing accountabilities.
Practical output: Matrix structures and competing accountabilities worksheet
Day 2 – Decision rights and role agreements
Interpret representative information and compare practical approaches to decision rights and role agreements.
Practical output: Decision rights and role agreements worksheet
Day 3 – Resource negotiation and shared priorities
Use the course tools in a realistic case focused on resource negotiation and shared priorities, documenting assumptions and recommendations.
Practical output: Resource negotiation and shared priorities worksheet
Day 4 – Influence and conflict across reporting lines
Review responsibilities, risks and follow-up measures through a practical exercise on influence and conflict across reporting lines.
Practical output: Influence and conflict across reporting lines worksheet
Day 5 – Matrix leadership simulation
Integrate the learning through matrix leadership simulation, present the final assignment and propose workplace actions.
Practical output: Matrix operating agreement
