Facilitation Skills for Leaders and Managers

Lead structured discussions that produce clear decisions and actions.
Facilitation Skills for Leaders and Managers - Course Image
  • Description

Five-day professional program. Approximately 25-30 training hours. Final agenda, language and delivery arrangements are confirmed in the proposal.

Course Overview

Lead structured discussions that produce clear decisions and actions.

This proposed five-day program develops a structured approach through case analysis, facilitated discussion and practical working documents. Participants adapt the learning to their organizational context and produce a final facilitation session and action toolkit.

Learning Outcomes

Assess facilitation purpose and session design.

Evaluate questions, participation and group dynamics.

Apply a structured approach to decision methods and collaborative tools.

Develop recommendations for managing disagreement and maintaining progress.

Prepare and present a facilitation session and action toolkit.

Who Should Attend

Senior leaders, department heads, strategy teams and managers.

Relevant professional experience is recommended. Participant responsibilities and prerequisite knowledge are reviewed during scoping.

Training Methodology

Facilitated discussion, worked examples, anonymized case analysis, practical workshops, peer feedback and an applied final assignment.

Learning assessment may include a baseline discussion, review of working documents and a final presentation. Completion requirements are confirmed in the proposal.

Course Tools and Templates

Facilitation purpose and session design working brief – proposed exercise document.

Questions, participation and group dynamics working brief – proposed exercise document.

Decision methods and collaborative tools working brief – proposed exercise document.

Managing disagreement and maintaining progress working brief – proposed exercise document.

Facilitation session and action toolkit – proposed exercise document.

Delivery Requirements

Classroom, live online and in-house formats can be arranged by agreement. Venue, platform, language, timetable, trainer and materials are confirmed in writing.

A laptop may be needed for planning and analytical exercises. Required software, access and prerequisite skills are agreed before delivery.

Course Customization

The proposed five-day agenda can be adapted to the participant group, sector and organizational objectives. Dates, fees, delivery suitability and final activities are confirmed in the written proposal.

Course Outline

Proposed sequence, subject to the agreed training proposal.

Day 1 – Facilitation purpose and session design

Define the context, assess current practices and identify the key decisions relating to facilitation purpose and session design.

Practical output: Facilitation purpose and session design working brief

Day 2 – Questions, participation and group dynamics

Interpret sample information, compare suitable approaches and document assumptions for questions, participation and group dynamics.

Practical output: Questions, participation and group dynamics working brief

Day 3 – Decision methods and collaborative tools

Apply structured tools to an anonymized case and develop recommendations for decision methods and collaborative tools.

Practical output: Decision methods and collaborative tools working brief

Day 4 – Managing disagreement and maintaining progress

Review responsibilities, risks and follow-up measures through a practical exercise on managing disagreement and maintaining progress.

Practical output: Managing disagreement and maintaining progress working brief

Day 5 – Facilitated meeting simulation

Integrate the course learning into a practical assignment on facilitated meeting simulation; present recommendations and an implementation roadmap.

Practical output: Facilitation session and action toolkit

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