Facilitating Collaborative Problem-Solving Workshops

Guide groups from a shared problem definition to practical agreed actions.
Facilitating Collaborative Problem-Solving Workshops - Independent Course Image
  • Description

Proposed five-day professional program. Approximately 25-30 training hours. Final arrangements are confirmed in the written proposal.

Course Overview

Guide groups from a shared problem definition to practical agreed actions.

This proposed five-day program combines practical case analysis, guided exercises and peer discussion. Participants adapt the course concepts to organizational circumstances and prepare a collaborative problem-solving workshop guide.

Learning Outcomes

Assess workshop purpose and participant design.

Evaluate problem framing and evidence sharing.

Apply a structured approach to idea generation and option comparison.

Develop practical recommendations for managing participation and group decisions.

Prepare and present a collaborative problem-solving workshop guide.

Who Should Attend

Managers, technical professionals, client-facing teams and coordination specialists.

Relevant work experience is recommended. The participant profile, prerequisite knowledge and case complexity are reviewed during planning.

Training Methodology

Facilitated discussion, worked examples, anonymized case analysis, practical exercises, peer review and an applied final assignment.

Learning assessment may include a baseline discussion, review of exercise outputs and a final presentation. Attendance and completion requirements are confirmed in the proposal.

Course Tools and Templates

Workshop purpose and participant design worksheet – proposed exercise document.

Problem framing and evidence sharing worksheet – proposed exercise document.

Idea generation and option comparison worksheet – proposed exercise document.

Managing participation and group decisions worksheet – proposed exercise document.

Collaborative problem-solving workshop guide – proposed exercise document.

Delivery Requirements

Classroom, live online and in-house delivery can be arranged by agreement. The trainer, language, venue or platform, timetable and required materials are confirmed in writing.

A laptop may be needed for analytical or planning activities. Software availability, licenses and access requirements are agreed before delivery.

Course Customization

The indicative five-day sequence can be adapted to participant experience, industry context and agreed learning objectives. Final dates, fees, agenda, certificate details and delivery arrangements are confirmed in the written proposal.

Proposed Five-Day Course Outline

Day 1 – Workshop purpose and participant design

Define the business context, assess current practices and clarify the decisions relating to workshop purpose and participant design.

Practical output: Workshop purpose and participant design worksheet

Day 2 – Problem framing and evidence sharing

Interpret representative information and compare practical approaches to problem framing and evidence sharing.

Practical output: Problem framing and evidence sharing worksheet

Day 3 – Idea generation and option comparison

Use the course tools in a realistic case focused on idea generation and option comparison, documenting assumptions and recommendations.

Practical output: Idea generation and option comparison worksheet

Day 4 – Managing participation and group decisions

Review responsibilities, risks and follow-up measures through a practical exercise on managing participation and group decisions.

Practical output: Managing participation and group decisions worksheet

Day 5 – Facilitation practice workshop

Integrate the learning through facilitation practice workshop, present the final assignment and propose workplace actions.

Practical output: Collaborative problem-solving workshop guide

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