Five-day professional program. Approximately 25-30 training hours. Final agenda, language and delivery arrangements are confirmed in the proposal.

Course Overview

Track adoption and value after digital solutions are introduced.

This proposed five-day program develops a structured approach through case analysis, facilitated discussion and practical working documents. Participants adapt the learning to their organizational context and produce a final digital adoption and benefits scorecard.

Learning Outcomes

Assess digital outcomes and benefit assumptions.

Evaluate adoption measures and data sources.

Apply a structured approach to benefits ownership and realization milestones.

Develop recommendations for management dashboards and intervention reviews.

Prepare and present a digital adoption and benefits scorecard.

Who Should Attend

Business managers, digital transformation teams, IT coordinators and service owners.

Relevant professional experience is recommended. Participant responsibilities and prerequisite knowledge are reviewed during scoping.

Training Methodology

Facilitated discussion, worked examples, anonymized case analysis, practical workshops, peer feedback and an applied final assignment.

Learning assessment may include a baseline discussion, review of working documents and a final presentation. Completion requirements are confirmed in the proposal.

Course Tools and Templates

Digital outcomes and benefit assumptions working brief – proposed exercise document.

Adoption measures and data sources working brief – proposed exercise document.

Benefits ownership and realization milestones working brief – proposed exercise document.

Management dashboards and intervention reviews working brief – proposed exercise document.

Digital adoption and benefits scorecard – proposed exercise document.

Delivery Requirements

Classroom, live online and in-house formats can be arranged by agreement. Venue, platform, language, timetable, trainer and materials are confirmed in writing.

A laptop may be needed for planning and analytical exercises. Required software, access and prerequisite skills are agreed before delivery.

Course Customization

The proposed five-day agenda can be adapted to the participant group, sector and organizational objectives. Dates, fees, delivery suitability and final activities are confirmed in the written proposal.

Course Outline

Proposed sequence, subject to the agreed training proposal.

Day 1 – Digital outcomes and benefit assumptions

Define the context, assess current practices and identify the key decisions relating to digital outcomes and benefit assumptions.

Practical output: Digital outcomes and benefit assumptions working brief

Day 2 – Adoption measures and data sources

Interpret sample information, compare suitable approaches and document assumptions for adoption measures and data sources.

Practical output: Adoption measures and data sources working brief

Day 3 – Benefits ownership and realization milestones

Apply structured tools to an anonymized case and develop recommendations for benefits ownership and realization milestones.

Practical output: Benefits ownership and realization milestones working brief

Day 4 – Management dashboards and intervention reviews

Review responsibilities, risks and follow-up measures through a practical exercise on management dashboards and intervention reviews.

Practical output: Management dashboards and intervention reviews working brief

Day 5 – Digital value measurement case

Integrate the course learning into a practical assignment on digital value measurement case; present recommendations and an implementation roadmap.

Practical output: Digital adoption and benefits scorecard