Proposed five-day professional program. Approximately 25-30 training hours. Final arrangements are confirmed in the written proposal.
Course Overview
Translate stakeholder needs into clear and testable digital project requirements.
This proposed five-day program combines practical case analysis, guided exercises and peer discussion. Participants adapt the course concepts to organizational circumstances and prepare a digital business requirements pack.
Learning Outcomes
Assess problem framing and stakeholder discovery.
Evaluate process and user journey requirements.
Apply a structured approach to acceptance criteria and prioritization.
Develop practical recommendations for requirement change and traceability.
Prepare and present a digital business requirements pack.
Who Should Attend
Business analysts, digital service owners, IT coordinators and transformation professionals.
Relevant work experience is recommended. The participant profile, prerequisite knowledge and case complexity are reviewed during planning.
Training Methodology
Facilitated discussion, worked examples, anonymized case analysis, practical exercises, peer review and an applied final assignment.
Learning assessment may include a baseline discussion, review of exercise outputs and a final presentation. Attendance and completion requirements are confirmed in the proposal.
Course Tools and Templates
Problem framing and stakeholder discovery worksheet – proposed exercise document.
Process and user journey requirements worksheet – proposed exercise document.
Acceptance criteria and prioritization worksheet – proposed exercise document.
Requirement change and traceability worksheet – proposed exercise document.
Digital business requirements pack – proposed exercise document.
Delivery Requirements
Classroom, live online and in-house delivery can be arranged by agreement. The trainer, language, venue or platform, timetable and required materials are confirmed in writing.
A laptop may be needed for analytical or planning activities. Software availability, licenses and access requirements are agreed before delivery.
Course Customization
The indicative five-day sequence can be adapted to participant experience, industry context and agreed learning objectives. Final dates, fees, agenda, certificate details and delivery arrangements are confirmed in the written proposal.
Proposed Five-Day Course Outline
Day 1 – Problem framing and stakeholder discovery
Define the business context, assess current practices and clarify the decisions relating to problem framing and stakeholder discovery.
Practical output: Problem framing and stakeholder discovery worksheet
Day 2 – Process and user journey requirements
Interpret representative information and compare practical approaches to process and user journey requirements.
Practical output: Process and user journey requirements worksheet
Day 3 – Acceptance criteria and prioritization
Use the course tools in a realistic case focused on acceptance criteria and prioritization, documenting assumptions and recommendations.
Practical output: Acceptance criteria and prioritization worksheet
Day 4 – Requirement change and traceability
Review responsibilities, risks and follow-up measures through a practical exercise on requirement change and traceability.
Practical output: Requirement change and traceability worksheet
Day 5 – Digital requirements workshop
Integrate the learning through digital requirements workshop, present the final assignment and propose workplace actions.
Practical output: Digital business requirements pack
