Five-day professional development program. Approximately 25-30 training hours. Final arrangements are confirmed in writing.
Course Overview
Plan coordinated management of public airport spaces while supporting passenger experience.
This five-day professional development program focuses on landside stakeholder roles and service context, public-area risk review and information sharing, crowd flow and accessibility interfaces. Participants connect the learning with their organizational responsibilities and develop a landside security stakeholder coordination plan.
The program uses fictional or anonymized cases and management-level exercises. It can be adapted for an organization or a mixed professional group.
Learning Outcomes
Explain the responsibilities and evidence needed for landside stakeholder roles and service context.
Evaluate management arrangements for public-area risk review and information sharing.
Develop a practical working approach to crowd flow and accessibility interfaces.
Recommend review and follow-up arrangements for issue escalation and coordination routines.
Prepare and present a landside security stakeholder coordination plan supported by clear assumptions, priorities and accountable actions.
Who Should Attend
Aviation security managers, airline and airport supervisors, station managers, quality assurance professionals and security training coordinators.
Relevant organizational or supervisory experience is recommended. Participant responsibilities, prior knowledge and learning objectives are reviewed before confirming the agenda.
Training Methodology
Instructor-led discussion, anonymized case analysis, guided drafting, group exercises, peer review and a final applied presentation.
Learning assessment combines a baseline discussion, review of practical outputs and an end-of-program action plan. The final assessment and completion requirements are agreed in the proposal.
Course Tools and Templates
Landside stakeholder roles and service context worksheet — indicative workshop output.
Public-area risk review and information sharing worksheet — indicative workshop output.
Crowd flow and accessibility interfaces worksheet — indicative workshop output.
Issue escalation and coordination routines worksheet — indicative workshop output.
Landside security stakeholder coordination plan — indicative workshop output.
Delivery Requirements
Available by arrangement as classroom, live online or in-house training. Standard duration: five training days, approximately 25-30 hours. Online timing and time zone are agreed with the organization.
A laptop and standard document-editing software are recommended for drafting exercises. Cases can be completed with fictional information; confidential operational documents are not required.
This is an independent professional development program. No ICAO, IATA, ASIS or regulatory accreditation, official certification or authorization is claimed. Any regulated role-specific training must be arranged with appropriately approved providers.
Course Customization
The agenda can emphasize landside stakeholder roles and service context or issue escalation and coordination routines according to the participant roles and organizational priorities.
Dates, destination, trainer profile, fees, training language, included services and certificate wording are confirmed in a written proposal. No scheduled session or fixed price is implied by this page.
Proposed Five-Day Course Outline
Day 1 – Landside stakeholder roles and service context
Establish the scope of landside stakeholder roles and service context. Map responsibilities and evidence needs, and compare the current position with the desired management outcome.
Practical output: Landside stakeholder roles and service context worksheet
Day 2 – Public-area risk review and information sharing
Examine public-area risk review and information sharing through an anonymized organizational case. Identify gaps, document assumptions and compare feasible management options.
Practical output: Public-area risk review and information sharing worksheet
Day 3 – Crowd flow and accessibility interfaces
Apply crowd flow and accessibility interfaces in a facilitated group exercise. Develop a draft working document and use peer review to test clarity, ownership and practicality.
Practical output: Crowd flow and accessibility interfaces worksheet
Day 4 – Issue escalation and coordination routines
Review issue escalation and coordination routines. Define follow-up responsibilities, useful measures and escalation arrangements, and test how the recommendations would work during a service change.
Practical output: Issue escalation and coordination routines worksheet
Day 5 – Landside coordination planning exercise
Complete the landside coordination planning exercise. Integrate the preceding exercises into a landside security stakeholder coordination plan, present the recommendations and agree a 30-60-90 day action plan.
Practical output: Landside security stakeholder coordination plan
