Five-day professional development program. Approximately 25-30 training hours. Final arrangements are confirmed in writing.
Course Overview
Improve the interface between security teams, airport operations and emergency coordination partners.
This five-day professional development program focuses on incident roles and notification governance, coordination with airport stakeholders, decision logs and situation reporting. Participants connect the learning with their organizational responsibilities and develop a airport incident coordination and communication pack.
The program uses fictional or anonymized cases and management-level exercises. It can be adapted for an organization or a mixed professional group.
Learning Outcomes
Explain the responsibilities and evidence needed for incident roles and notification governance.
Evaluate management arrangements for coordination with airport stakeholders.
Develop a practical working approach to decision logs and situation reporting.
Recommend review and follow-up arrangements for recovery interfaces and lessons learned.
Prepare and present a airport incident coordination and communication pack supported by clear assumptions, priorities and accountable actions.
Who Should Attend
Aviation security managers, airline and airport supervisors, station managers, quality assurance professionals and security training coordinators.
Relevant organizational or supervisory experience is recommended. Participant responsibilities, prior knowledge and learning objectives are reviewed before confirming the agenda.
Training Methodology
Instructor-led discussion, anonymized case analysis, guided drafting, group exercises, peer review and a final applied presentation.
Learning assessment combines a baseline discussion, review of practical outputs and an end-of-program action plan. The final assessment and completion requirements are agreed in the proposal.
Course Tools and Templates
Incident roles and notification governance worksheet — indicative workshop output.
Coordination with airport stakeholders worksheet — indicative workshop output.
Decision logs and situation reporting worksheet — indicative workshop output.
Recovery interfaces and lessons learned worksheet — indicative workshop output.
Airport incident coordination and communication pack — indicative workshop output.
Delivery Requirements
Available by arrangement as classroom, live online or in-house training. Standard duration: five training days, approximately 25-30 hours. Online timing and time zone are agreed with the organization.
A laptop and standard document-editing software are recommended for drafting exercises. Cases can be completed with fictional information; confidential operational documents are not required.
This is an independent professional development program. No ICAO, IATA, ASIS or regulatory accreditation, official certification or authorization is claimed. Any regulated role-specific training must be arranged with appropriately approved providers.
Course Customization
The agenda can emphasize incident roles and notification governance or recovery interfaces and lessons learned according to the participant roles and organizational priorities.
Dates, destination, trainer profile, fees, training language, included services and certificate wording are confirmed in a written proposal. No scheduled session or fixed price is implied by this page.
Proposed Five-Day Course Outline
Day 1 – Incident roles and notification governance
Establish the scope of incident roles and notification governance. Map responsibilities and evidence needs, and compare the current position with the desired management outcome.
Practical output: Incident roles and notification governance worksheet
Day 2 – Coordination with airport stakeholders
Examine coordination with airport stakeholders through an anonymized organizational case. Identify gaps, document assumptions and compare feasible management options.
Practical output: Coordination with airport stakeholders worksheet
Day 3 – Decision logs and situation reporting
Apply decision logs and situation reporting in a facilitated group exercise. Develop a draft working document and use peer review to test clarity, ownership and practicality.
Practical output: Decision logs and situation reporting worksheet
Day 4 – Recovery interfaces and lessons learned
Review recovery interfaces and lessons learned. Define follow-up responsibilities, useful measures and escalation arrangements, and test how the recommendations would work during a service change.
Practical output: Recovery interfaces and lessons learned worksheet
Day 5 – Airport incident tabletop exercise
Complete the airport incident tabletop exercise. Integrate the preceding exercises into a airport incident coordination and communication pack, present the recommendations and agree a 30-60-90 day action plan.
Practical output: Airport incident coordination and communication pack
