Proposed five-day professional program. Approximately 25-30 training hours. Final arrangements are confirmed in the written proposal.
Course Overview
Understand cost drivers and assess the economics of services and activities.
This proposed five-day program combines practical case analysis, guided exercises and peer discussion. Participants adapt the course concepts to organizational circumstances and prepare a activity-based service cost model.
Learning Outcomes
Assess activity mapping and costing objectives.
Evaluate resource and activity cost drivers.
Apply a structured approach to cost allocation and data assumptions.
Develop practical recommendations for service profitability interpretation.
Prepare and present a activity-based service cost model.
Who Should Attend
Finance professionals, budget owners, analysts and managers involved in commercial or financial decisions.
Relevant work experience is recommended. The participant profile, prerequisite knowledge and case complexity are reviewed during planning.
Training Methodology
Facilitated discussion, worked examples, anonymized case analysis, practical exercises, peer review and an applied final assignment.
Learning assessment may include a baseline discussion, review of exercise outputs and a final presentation. Attendance and completion requirements are confirmed in the proposal.
Course Tools and Templates
Activity mapping and costing objectives worksheet – proposed exercise document.
Resource and activity cost drivers worksheet – proposed exercise document.
Cost allocation and data assumptions worksheet – proposed exercise document.
Service profitability interpretation worksheet – proposed exercise document.
Activity-based service cost model – proposed exercise document.
Delivery Requirements
Classroom, live online and in-house delivery can be arranged by agreement. The trainer, language, venue or platform, timetable and required materials are confirmed in writing.
A laptop may be needed for analytical or planning activities. Software availability, licenses and access requirements are agreed before delivery.
Course Customization
The indicative five-day sequence can be adapted to participant experience, industry context and agreed learning objectives. Final dates, fees, agenda, certificate details and delivery arrangements are confirmed in the written proposal.
Proposed Five-Day Course Outline
Day 1 – Activity mapping and costing objectives
Define the business context, assess current practices and clarify the decisions relating to activity mapping and costing objectives.
Practical output: Activity mapping and costing objectives worksheet
Day 2 – Resource and activity cost drivers
Interpret representative information and compare practical approaches to resource and activity cost drivers.
Practical output: Resource and activity cost drivers worksheet
Day 3 – Cost allocation and data assumptions
Use the course tools in a realistic case focused on cost allocation and data assumptions, documenting assumptions and recommendations.
Practical output: Cost allocation and data assumptions worksheet
Day 4 – Service profitability interpretation
Review responsibilities, risks and follow-up measures through a practical exercise on service profitability interpretation.
Practical output: Service profitability interpretation worksheet
Day 5 – Activity-based costing case workshop
Integrate the learning through activity-based costing case workshop, present the final assignment and propose workplace actions.
Practical output: Activity-based service cost model
